Privacy policy

Privacy Policy

Last Updated: July 6, 2026

At Sonamy ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit sonamy.store, make a purchase, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

  • Order history

Device Information

When you browse our website, we automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Pages viewed

  • Referring websites

  • Website interactions

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your shopping experience and analyze website traffic.

These technologies may include:

  • Cookies

  • Pixels

  • Web beacons

  • Local storage

  • Similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Verify payments

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and shipping updates

  • Prevent fraud and unauthorized transactions

  • Improve our website and services

  • Personalize your shopping experience

  • Comply with legal obligations

With your consent where required by law, we may also send promotional emails about new products, special offers, and updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Payment Information

We do not store your full payment card information.

Payments are securely processed by trusted third-party payment providers that comply with applicable security standards.

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Order fulfillment providers

  • Customer support platforms

  • Marketing and email service providers

  • Analytics providers

  • Fraud prevention services

These providers receive only the information necessary to perform their services on our behalf.

We may also disclose your information when required by law or to protect our legal rights.

Advertising & Analytics

We may use advertising and analytics technologies, including:

  • Meta (Facebook) Pixel

  • Google Analytics

  • Google Ads

  • TikTok Pixel

  • Shopify Analytics

These tools help us understand website usage, improve advertising performance, and provide more relevant content.

Some of these services may collect information through cookies or similar technologies.

Cookies

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website functionality

  • Analyze website traffic

  • Measure advertising effectiveness

Most web browsers allow you to control or disable cookies through browser settings.

Please note that disabling cookies may affect certain website features.

Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer needed, we securely delete or anonymize it where appropriate.

International Data Transfers

Because we serve customers worldwide, your information may be processed or stored in countries other than your own.

We take reasonable measures to ensure that your personal information remains protected regardless of where it is processed.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your personal data

  • Withdraw consent where applicable

  • Object to certain processing activities

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete it.

Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised "Last Updated" date.

Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Sonamy

Website: https://sonamy.store

Email: support@sonamy.com

Phone: +1 (718) 584-6004

Address:

2085 Walton Ave Apt 2C

Bronx, NY 10453

United States